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Year in Review

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Not Toying Around
Brian Dobson on why Mattel’s recall woes are a wake-up call for all businesses participating in the global marketplace.

Mattel Inc.’s recent safety-related recalls of toys manufactured in China should serve as “a wake-up call to a wide range of industries,” says crisis-communications expert Brian Dobson. “Crisis preparedness is vital to all com . . .  » MORE
    Not Toying Around


Battling the Bad Guys
NRF hosts loss prevention conference

How can retailers team with local police departments to combat organized crime rings? What can store operators do to reduce gift-card fraud? How can retailers combat counterfeit goods bearing their brand names? These topics and others took center sta . . .  » MORE
    Battling the Bad Guys


What to Do When the Lights Go Out
Photoluminescent technology is a viable safety option

Photoluminescent lighting can serve not merely as an aesthetic addition to any retail, restaurant or office space, but also as a safety enhancement.  This potential safety advantage , however, is often underestimated.  For example, o . . .  » MORE
    What to Do When the Lights Go Out


Keeping an Eye On Crime
EHI survey shows video surveillance by retailers on rise

Note to shoplifters -- more and more retailers are going to be keeping an eye on you. According to surveys by the EHI Retail Institute (Cologne, Germany), nearly one in three retail chains are either planning to increase the use of camera system . . .  » MORE
    Keeping an Eye On Crime


Shrink Reduced
Food retailers lower theft via technology, surveillance and education

Food retailers used technology, surveillance, hotlines and other methods to decrease losses from theft and other forms of shrink to 1.69 percent of sales in 2005. That’s down from 2 percent the previous year, according to the Food Marketing Ins . . .  » MORE
    Shrink Reduced


Pins and Needles
Robinsons-May found a way to sort its anti-theft devices

Every morning, thousands of department store employees across the country spend up to 90 minutes doing some of the scut work of retailing – separating the two elements (the pins and gators) from the sensor-tagged anti-theft devices applied to a . . .  » MORE
    Pins and Needles


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